Trainer in Berlin, Deutschland

Trainer (m/f/d)
Location: Berlin, BY, DE, 13629
Company: Arvato Direct Services Potsdam GmbH


This position offers you the opportunity to work alongside one of our high profile clients who specialise in internet based searching and video sharing platforms. This is an excellent opportunity to work within a fast-paced and dynamic team environment whilst gaining excellent experience in a variety of training disciplines. This is a hands-on role, ensuring the continued integration of the Training Specialist function within the organisation.

Duties and Responsibilities
• Deliver training programmes including induction, systems, desktop training etc.
• Learn additional product specific trainings and be back-up person for another trainer
• Coordinate training events
• Ensures company brand materials and physical working spaces meet and exceed company presentation standards
• Deliver training using a variety of methods to include classroom learning, computer-aided training (if possible), training manuals etc.
• Work with Training Specialists and TL/Manager to ensure training is delivered to the highest quality and efficiency
• Attend to all training administration reports etc.
• Evaluate training courses and materials to seek improvements if needed
• Other ad hoc duties as required

Required Qualifications, Experience
• 1-2 years’ experience as a trainer, training and or hold a relevant training qualification
• Fluency in written and spoken English
• Experience in mentoring coaching or quality in any capacity
• Applies principles of adult learning in the design and delivery of group training at all levels.
• Demonstrates continuous effort to improve processes, and work cooperatively and jointly to provide quality and seamless training excellence
• Excellent Interpersonal and communication skills
• Ability to work in fast-paced environment
• Knowledge of up-to- date and innovative training techniques
• Manage own time and ensure that training is timely and effective
• Strong influencing skills with the ability to influence at all levels.

What we offer
• Vibrant, multi-cultural environment
• Quarterly performance bonus
• Refer a friend scheme
• E learning access
• Career development and progression opportunities
• 26 days paid annual leave
• Discounted public transportation ticket


Company Profile
We are Arvato! We design, deliver and differentiate customer service on behalf of some of the world’s most respected brands. Drawing on profound experience and know-how we deliver numerous services that you use every day: for example, every time customers book a flight, extend a phone contract, or ask a question about a purchase in an online shop, there is a good chance that we provide this service behind the scenes.
On the phone, by e-mail, live chat or via social media, we make sure that consumers and business clients are satisfied on five continents in more than 35 languages.
But most important for our success are our 45,000 employees at more than 100 locations, who add value for us and our clients as creative problem solvers. As part of the international Bertelsmann media group, we always pursue a long-term perspective.
Arvato Direct Services Potsdam GmbH Betriebsstätte Berlin | Wohlrabedamm 32 | 13629 Berlin
Responsible for data protection in your application is the die Arvato Direct Services Potsdam GmbH, Behlertstraße 3a, 14467 Potsdam. Arvato Direct Services Potsdam GmbH processes your data in order to establish an employment relationship on the basis of Art. 6 sec. 1 (b) GDPR / § 26 (1) 1 BDSG. The storage duration for this process is 6 months long and starts with the completion of the application. You can contact the company privacy officer at the above postal address or via the following e-mail address <email address removed>. Further information on data protection can be found athttps://<web address removed>/Privacy-Policy/?locale=en_US.

Please note that we offer you a safe way to submit your application documents via our portal. If you still want to send us your application via e-mail and want to be sure that your e-mail remains unread on its way to us, please encrypt your message. Free programs for encryption can be found, for example, at https://gnupg.org/<web address removed>.

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