Airbus Defence and Space SAU

Airbus is a global leader in aeronautics, space and related services. In 2018 it generated revenues of € 64 billion and employed a workforce of around 134,000. Airbus offers the most comprehensive range of passenger airliners. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as one of the world's leading space companies. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide.

Our people work with passion and determination to make the world a more connected, safer and smarter place. Taking pride in our work, we draw on each other's expertise and experience to achieve excellence. Our diversity and teamwork culture propel us to accomplish the extraordinary - on the ground, in the sky and in space.

Job Description

Contact:

Please apply for this vacancy on line at our careers site (<web address removed>.com/en-US/External) with your CV attached.-- By submitting your CV or application you are consenting to Airbus Group using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus Group.

Description of the job:

A vacancy for a Material Support Order Management has arisen within Airbus Defence and Space Barajas.

You will have the opportunity to share your new ideas and knowledge in our Customer Services Material Support department.

The successful applicant should be able to work on shifts, if required.

Task & accountabilities:
Your main tasks and responsibilities will include:

• Act as single point of contact for customers for Material Support orders and deliveries.
• Obtain pricing information, preparation and provision of quotations and/or price lists to customers End to End order management for Spares & Repairs, & In Service Support.
• Follow-up and risk mitigation in the spares and repair provisioning process until delivery to Customer Management of Customer queries including returned materials and warranty claims.
• Management of all Orders (Repairs/Spares)from demand creation to customer acceptance
• Steer all Order Management related CoCs within and outside TASM
• Optimization in performance and cost of the acquired commitments
• Anticipate issues and correct actions
• Management of the AOG service
• Report Orderbook status (Spares, Repairs, IPLs)and specific issues or risks and opportunities to the  Programme Rep. and SPM.
• Free Demand/ Frame Contract Management directly with SPM (Copy and maintain informed PR)
• Execute FISS Order Management according to the established rules and report to PR/SPM
• Follow-up and resolve discrepancies (Internal and from customer)
• Interface with Materiel Local team to assure E2E optimum flow
• Manage the Subcontracted CoD service
• Manage quotations according to the established rules

This role will involve some travel for business and as such you must be able to travel accordingly.

Required skills :
You will have the following skills and experience:

• Educated to Degree level (or equivalent) in Engineering or related.
• From 2-3 years of experience in procurement, quality or logistic.
• Strong Knowledge in customer services,  management and planning.
• Language Skills: Negotiation level of English and Spanish is a must.

Feel like you can't tick some boxes above? If you have most of the skills and experience that we're looking for and are willing to use your talent to learn the rest, we encourage you to apply!

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Companys success, reputation and sustainable growth.

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.